RABAIL SARMAD

Medical Administrator | Healthcare Informatics Professional

Auckland, NZ.

About

Highly qualified medical professional with an MBBS degree and two years of experience as a Resident Medical Officer, complemented by a Diploma in Medical Administration. Currently advancing expertise in Healthcare Informatics through a Master of Business Informatics program, I offer strong clinical understanding, administrative proficiency, and meticulous attention to detail. Seeking a part-time or casual role leveraging robust organizational, patient management, and communication skills, with full availability Monday to Friday.

Work

Hospital / Medical Facility

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Resident Medical Officer

N/A, N/A, Pakistan

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Summary

Served as a Resident Medical Officer in a high-volume hospital department, managing patient care, clinical documentation, and administrative support to ensure efficient daily operations and high standards of patient confidentiality.

Highlights

Managed comprehensive patient intake, triage, and clinical documentation for a high-volume hospital department, ensuring efficient patient flow and accurate record-keeping for over 50 patients daily.

Streamlined appointment scheduling and patient follow-up processes, improving daily clinical operational efficiency by 15% and enhancing patient experience.

Ensured strict compliance with hospital protocols for maintaining accurate and confidential patient medical records, safeguarding sensitive information and upholding data integrity.

Facilitated effective communication between patients, families, and multidisciplinary medical teams, resolving complex inquiries and enhancing collaborative care coordination.

Executed critical administrative duties, including precise report writing, referral letter generation, and specialist correspondence, supporting seamless patient care transitions.

Provided meticulous assistance to senior physicians during surgical and medical procedures, contributing to successful outcomes and maintaining high standards of procedural accuracy.

Hospital / Medical Facility

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Internship / House Job

N/A, N/A, Pakistan

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Summary

Completed a comprehensive rotational medical internship across diverse departments, gaining foundational clinical and administrative experience within a fast-paced hospital environment.

Highlights

Gained hands-on experience in patient assessment, diagnosis, and treatment planning across Medicine, Casualty, Psychiatry, Ophthalmology, Surgery, and Intensive Care Unit (ICU) departments.

Developed proficiency in clinical procedures, patient monitoring, and emergency response protocols under direct supervision of senior medical staff.

Collaborated effectively with multidisciplinary teams to deliver integrated patient care, contributing to improved patient outcomes and operational efficiency.

Maintained meticulous patient records and contributed to daily ward rounds, demonstrating strong organizational skills and attention to detail in a high-pressure setting.

Education

Yoobee College

Auckland, Auckland, New Zealand
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Master of Business Informatics Healthcare Informatics

Courses

Weekend programme (Saturday-Sunday classes)

N/A

N/A, N/A, N/A
Diploma Medical Administration

N/A

N/A, N/A, N/A
Bachelor of Medicine and Bachelor of Surgery (MBBS) Medicine and Surgery

Languages

English

Urdu

Sindhi

Brohi

Skills

Healthcare Informatics

Health Information Systems, Data Analysis (Healthcare), Project Management (Healthcare).

Clinical & Medical

Medical Terminology, Patient Assessment, Patient Record Management, Clinical Documentation, Appointment Scheduling, Patient Coordination, Healthcare Privacy, Confidentiality Requirements, Surgical Procedures Assistance, Medical Procedures Assistance, Triage, Clinical Operations.

Administrative & Professional

Written Communication (English), Verbal Communication (English), Multitasking, Fast-Paced Environments, Customer-Facing Environments, Attention to Detail, Organisational Skills, Empathetic Customer Service, Patient-Focused Service, Reliability, Punctuality, Fast Learner (New Systems), Report Writing, Referral Letters, Specialist Correspondence, Multidisciplinary Team Collaboration.

References

Farrah Batool

Senior Software Engineer - Westpac New Zealand | Email: farrah123@gmail.com | Phone: +64 225414392

Kritika Nagar

Customer Success & Compliance Analyst - Aya Care | Email: kritikaacegreen@gmail.com | Phone: +64 2902781615